Cookie Policy

1. Introduction

CYBER TEC ASSISTANTS LTD ("we", "us", "our") uses cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, and how you can control them.

We are committed to transparency and customer satisfaction. If you have any concerns about our cookie usage, please contact us and we will address them promptly.

2. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "session cookies" (temporary, deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).

3. How We Use Cookies

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

• Session management and authentication
• Security and fraud prevention
• Load balancing and performance optimization
• Remembering your cookie consent preferences

Legal basis: Legitimate interest (necessary for website operation)
Duration: Session or up to 1 year
Can be disabled: No (required for site functionality)

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Page views and navigation patterns
• Time spent on pages
• Traffic sources and referrers
• Device and browser information
• Error tracking and debugging

Legal basis: Consent
Duration: Up to 2 years
Can be disabled: Yes

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Language preferences
• Display settings (dark mode, font size)
• Form data (to avoid re-entering information)
• Recently viewed pages or services

Legal basis: Consent
Duration: Up to 1 year
Can be disabled: Yes (may affect user experience)

4. Cookies We Use

Below is a detailed list of cookies we use on our website:

4.1 First-Party Cookies (Set by Us)

4.2 Third-Party Cookies

We use limited third-party services that may set cookies. These are governed by the respective third party's privacy policy:

• Analytics Provider: For website usage statistics (anonymized where possible)
• Payment Processor: For secure transaction processing (only on checkout pages)

We do NOT use cookies for:

• Advertising or marketing tracking
• Selling your data to third parties
• Cross-site tracking
• Social media tracking (we don't use social media pixels)

5. Managing and Controlling Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block all cookies from specific websites
• Delete all cookies when you close your browser
• Enable "Do Not Track" requests

Here's how to manage cookies in popular browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

5.2 Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

• You may need to re-enter information on each visit
• Personalization features will not work
• We won't be able to remember your preferences
• Some security features may be affected

Essential cookies cannot be disabled as they are necessary for the website to function.

5.3 Opt-Out Tools

You can opt out of analytics tracking using browser extensions or privacy tools:

• Browser privacy extensions (e.g., Privacy Badger, uBlock Origin)
• Analytics opt-out browser add-ons
• Your browser's "Do Not Track" setting

6. Your Consent

When you first visit our website, we will ask for your consent to use non-essential cookies. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Clearing your browser cookies and revisiting our site
• Contacting us to request cookie preference changes

7. Data Protection and Privacy

Cookie data is processed in accordance with our Privacy Policyand UK GDPR requirements. We:

• Only collect data necessary for specified purposes
• Store cookie data securely
• Do not sell or share cookie data with third parties for marketing
• Delete cookie data when no longer needed
• Respect your privacy rights and preferences

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last updated" date
• Displaying a notice on our website
• Requesting renewed consent if required by law

Your continued use of our website after changes become effective constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

CYBER TEC ASSISTANTS LTD
Company Number: 17084590
71-75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ

Contact details available on our Contact page.

We are committed to addressing your concerns quickly and maintaining a customer-friendly approach to all inquiries.